This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Qualification Structure
Total number of units = 18
- 15 core units
- 3 elective units, consisting of:
- at least 2 units from the electives listed below
- up to 1 unit from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
CHCADV001 Facilitate the interests and rights of clients
CHCAGE001 Facilitate the empowerment of older people
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE005 Provide support to people living with dementia
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS011 Meet personal support needs
CHCCCS023 Support independence and wellbeing
CHCCCS025 Support relationships with carers and families
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCPAL001 Deliver care services using a palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Electives units
CHCAGE002 Implement falls prevention strategies
CHCAGE006 Provide food services
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS001 Address the needs of people with chronic disease
CHCCCS007 Develop and implement service programs
CHCCCS010 Maintain a high standard of service
CHCCCS017 Provide loss and grief support
CHCCCS018 Provide suicide bereavement support
CHCCCS019 Recognise and respond to crisis situations
CHCCCS021 Respond to suspected abuse
CHCCCS022 Facilitate independent travel
CHCCCS026 Transport individuals
CHCCOM002 Use communication to build relationships
CHCDIS004 Communicate using augmentative and alternative communication strategies
CHCDIS007 Facilitate the empowerment of people with disability
CHCDIS008 Facilitate community participation and social inclusion
CHCDIS009 Facilitate ongoing skills development using a person-centred approach
CHCDIS010 Provide person-centred services to people with disability with complex needs
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV003 Manage and promote diversity
CHCEDU002 Plan health promotion and community intervention
CHCHCS002 Coordinate and monitor home based support
CHCINM001 Meet statutory and organisation information requirements
CHCLLN001 Respond to client language, literacy and numeracy needs
CHCMGT001 Develop, implement and review quality framework
CHCMGT002 Manage partnership agreements with services providers
CHCMGT006 Coordinate client directed services
CHCMHS001 Work with people with mental health issues
CHCPAL002 Plan for and provide care services using a palliative approach
CHCPAS001 Plan for the provision of pastoral and spiritual care
CHCPAS002 Provide pastoral and spiritual care
CHCSET001 Work with forced migrants
CHCSOH001 Work with people experiencing or at risk of homelessness
HLTAAP002 Confirm physical health status
HLTAHA013 Provide support in dysphagia management
HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines
HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans
HLTAHA021 Assist with screening and implementation of therapeutic diets
HLTAID003 Provide first aid
HLTAID006 Provide advanced first aid
HLTFSE001 Follow basic food safety practices
HLTHPS006 Assist clients with medication
HLTHPS007 Administer and monitor medications
HLTOHC002 Inform and support patients and groups about oral health
HLTOHC003 Apply and manage use of basic oral health products
HLTOHC004 Provide or assist with oral hygiene
HLTOHC005 Use basic oral health screening tools
HLTOHC006 Apply fluoride varnish
HLTWHS003 Maintain work health and safety
HLTWHS004 Manage work health and safety
BSBFIM501 Manage budgets and financial plans
BSBFLM306 Provide workplace information and resourcing plans
BSBINM201 Process and maintain workplace information
BSBLDR402 Lead effective workplace relationships
BSBMGT401 Show leadership in the workplace
BSBMGT406 Plan and monitor continuous improvement
BSBWOR204 Use business technology
TAEDEL402A Plan, organise and facilitate learning in the workplace
TAEDEL404A Mentor in the workplace
Pathways from the qualification CHC43015