Qualification Description
This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.
Qualification Structure
Total number of units = 8
This qualification has no core units
8 elective units, of which:
- 5 elective units must be selected from the Group A units listed below
- 3 elective units may be selected from the Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Elective Units
Group A
BSBADM502 Manage meetings
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design and development
BSBFIM502 Manage payroll
BSBITB501 Establish and maintain a workgroup computer network
BSBPMG522 Undertake project work
Group B units
BSBCUS501 Manage quality customer service
BSBINM501 Manage an information or knowledge management system
BSBINN301 Promote innovation in a team environment
BSBMGT502 Manage people performance
BSBRKG502 Manage and monitor business or records systems
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness
Pathways from the qualification BSB50415